Device Power State Failure HELP

[Natasha]

Every time i turn off my computer, it never turns off and eventually comes up with BSOD. It says device power state failure and i was wondering if someone could tell me which of my drivers or if anythng needs to be updated...here is a list of them from this thing i copied: WER-52010-0.sysdata.xml

C:\Users\Natasha Gill\AppData\Local\Temp\WER-52010-0.sysdata.xml

C:\Windows\Minidump\110611-36317-01.dmp

Please help me :(

[fmindhackzor]

upload the files:

C:\Users\Natasha Gill\AppData\Local\Temp\WER-52010-0.sysdata.xml

C:\Windows\Minidump\110611-36317-01.dmp

[Natasha]

just attempting that now :)

[Natasha]

Should be attatched :)

[fmindhackzor]

if u dont mind me asking why is there a 7z file inside the zip file?

[Natasha]

I found it was this file that was making my computer have to BSOD:

ntoskrnl.exe

[Natasha]

if u dont mind me asking why is there a 7z file inside the zip file?

I had to make it smaller, it was too big for uploading :S

[Natasha]

I found it was this file that was making my computer have to BSOD:

ntoskrnl.exe

I have no idea how to fix it though :S

[fmindhackzor]

so you compressed a compressed file?

[Natasha]

yeh, my friend who is good at computers did it...can you still access it though?

[viet]

My idea is the same "fmindhackzor"